Shipping

Australian Orders

We aim to ship your order as soon as possible. We typically process the orders within two business day and exclude public holidays.

PLEASE NOTE: The time frames above are estimates only. Sometimes there can be unexpected delays, especially in peak periods or after sales.

Once your order is packed and shipped, you will receive an email with your tracking information. You can use the courier website to track the status of your order.

At this stage, we can only ship orders within Australia.

Returns

It is important that all items are returned in line with our Returns Policy.

You will be able to return your items subject to the following conditions:

  • Items must be returned within 7 days of receiving your parcel. We suggest that all items are tried on as soon as they are received to ensure you are able to return items within the timeframe.

  • Items must be returned in original condition, unworn, unaltered, unwashed and with their tags attached, void of any make up or odours/scents.

Please note: All sale items marked as “Final Sale”/ “Clearance” or “Made to Order” are not eligible to refund or exchange. However, items that are deemed faulty by our team, can be returned once our customer service team is notified.

If you believe your item is faulty, please contact us at collections.wld@gmail.com as soon as possible.

Earrings – Due to hygiene reasons all earrings are Final Sale and cannot be returned, even for a change of mind.

Note that return postage will be at the expense of the customer if there is no fault or defect in the product.

We endeavour to process returns as soon as they are received by us but please allow up to 5 business days for returns to be processed. You will receive an email notification of the status of your return once finalised. We do not refund initial shipping charges for items returned, other than for faulty items. We are not liable for the loss of items being returned.